Longview, Texas

The Water Utilities Department is responsible for the accurate billing and collection of all City of Longview water, sewer, and sanitation accounts with combined revenues of over $38 million dollars annually. Our functions include receiving the scheduled readings of all meters; preparing and sending the monthly billing of over 29,000 accounts; processing and posting various forms of payment to customer’s accounts; handling the collection efforts of delinquent accounts; and responding to various customer requests.

Water Utilities Number Contact
City Hall 300 W. Cotton St. Longview, TX 75601
Mailing Address: P.O. Box 1952 Longview, TX 75606
Ph: 903-237-1030
Email: https://www.longviewtexas.gov/FormCenter/Contact-Us-5/Water-Utilities-55
Business Hours: Monday – Friday 8 a.m. – 5 p.m.
After Hours Water and Sewer Emergency Hotline: 903-236-3030

Palm Beach County, Florida

The Palm Beach County Water Utilities Department operates 24 hours a day, seven days a week, to provide a reliable supply of superior quality drinking water to approximately 573,000 residents in the central and south-central unincorporated areas of the County and the western communities.

Contact No
​P.O. Box 24740 West Palm Beach, FL 33416

Customer Care Center
9045 Jog Road, Boynton Beach, Florida
Inside Walk In: 8:00am – 5:00pm Monday – Friday
Call Center: 7:30am – 6:00pm Monday – Friday

Western Region Customer
Care Center: 877-477-1305
Glades Office Building: 2976 State Road 15, Belle Glade, Florida
Inside Walk In: 8:00am – 5:00pm Monday – Friday
Call Center: 7:30am – 6:00pm Monday – Friday


Arlington Texas

The City of Arlington’s Water Utilities Department is a public utility owned by the City of Arlington, TX. AWU has been recognized nationally for its novel conservation efforts and proactive water management planning. The Arlington Water Utilities Department supplies water to more than 367,000 residents and has over 100,000 monthly accounts.

Water utilities number
Customer Care 817-275-5931
Monday – Friday 8:00 a.m. – 5:00 p.m.
24 Hour Emergency Service 817-459-5900: call us if you suspect a water main break, water leak, sewer overflow, or water contamination.

El Paso, Texas

El Paso Water Utility (EPWU) provide our customers a sustainable water supply and the highest quality water services to enhance the vitality of El Paso. We are an international model for water resource innovation, respected and trusted by our customers for our leadership in delivering sustainable water services to a thriving El Paso community.

Customer Service
Call (915) 594-5500 weekdays from 7am – 9pm MDT for billing questions, service issues, or other account information.

Hours of Operation (except Customer Service)
Monday through Friday, 8 a.m. to 5 p.m. except holidays. Click here to see our holiday schedule.

Call: Stormwater Dept. (915) 621-2086

Conservation Department or TecH2O Center
Call: Conservation Dept. (915) 594-5508

Marketing and Communications
Call: Karol Parker @ (915) 594-5692 or (915) 594-5683

Media Inquiries
Call: (915) 594-5510 or (915) 319-3284 Cell

Mailing Address
El Paso Water Utilities P.O. Box 511 El Paso, TX 79961-0511

For emergencies such as main breaks, bad water, or sewer overflows, please contact us immediately at (915) 594-5500. There is someone available 24 hours 7 days a week to take emergency calls. Thank you for your help.

Rio Rancho, New Mexico

The Utility Service Division is organized into four sections: Billing, Collections, Construction and New Meter Installation, and Customer Service. Through these sections the Division is responsible for creating water/wastewater utility accounts, changing water/wastewater utility accounts, finalizing water/wastewater utility accounts, implementing the water, wastewater, and recycled water rates; install new meters, rent out construction meters, turn on water service, shut off water service, and water/wastewater utility assistance programs.

WU Contact Phone
Utilities (Water & Sewer) 505-891-5020
(After Hours) 505-975-1581

Customer Service Section:

  • Apply for new water/wastewater utility account.
  • Change water/wastewater utility account.
  • Finalize water/wastewater utility account.
  • Pay water/wastewater bill.
  • Turn water on or off temporarily.
  • Setup Automatic Bank Draft for water/wastewater utility bill.
  • Payment arrangements for water/wastewater utility bill.
  • Discuss any discrepancies in your bill.

Dallas, Texas

Dallas City Hall
Address: 1500 Marilla Street, Room 4A North Dallas, TX 75201
Customer Service Number/ Hours of Operation:
Phone:(214) 651-1441 Monday – Friday 8am-5:00 pm
Administration Office Number: Phone: (214) 670-3146

To report the following water and sewer emergencies: Main breaks; Fire hydrant leaks; or Stopped sewers; or to request Meter leak repairs; or Emergency water turn-offs; contact the City Services Dispatch at 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits.
To learn about the following: Water and sewer service permits; or Availability of water and sewer mains, call DWU’s Permit Section (8:00 a.m. to 4:30 p.m., Monday through Friday) at 214-948-4480 option​ 4.

Fayetteville, Arkansas

The Utilities Department’s highly trained City employees and CH2 contracted employees work hard to provide you with the best service possible. These employees are front line in public safety and environmental protection, ensuring our water is safe to drink and wastewater is treated to very strict standards. We are dedicated to continual improvement in every area of our organization – from customer service to operations.

Utility Billing
113 W Mountain Street Fayetteville, AR 72701
Phone: 479.521.1258
Monday – Friday 8 a.m. – 5 p.m.

Water and Sewer Services
2435 S Industrial Drive Fayetteville, AR 72701
Phone: 479.575.8386
Phone: 479.587.3555 (after hours)
Fax: 479.684.4730
Monday – Friday 7:30 a.m. – 4:30 p.m.